TeleDirect Call Centers is a full-service, on-demand call center that has been providing outstanding customer experiences since 1961. TeleDirect hires professional and courteous CSRs to make certain that a first-rate impression of your company is presented. Given the nature of an on-demand business, TeleDirect provides the people, the technology, and the hardware to meet the amount of calls, no matter how large the demand.
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| TeleDirect Call Centers offers the following standard service features: |
| Customer Contact Automation
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| CRM- Instant Sales Expert
· Messenger |
| Customer Capture |
| English & Spanish speaking CSRs |
| Live Web Chat Support |
| Real Time Reporting |
| Multiple Campaign Management |
| Appointment Setting |
| Seminar Reservations |
| Order Taking |
| Live Transfers |
| Fulfillment |
| Referral Program |
| Interactive Voice Mail |
| Script Builder |
| Live Friendly Voices 24/7/365 |
| Instant Project Expert |
| CRM- Instant Sales Expert |
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